Widerrufsrecht

You have 14 days from receipt of your parcel to return all or part of your order.

Return conditions :

- Items whose labels have been detached cannot be returned
- The item(s) must not have been worn or washed

⚠️ Without the respect of these conditions we will not be able to proceed to the refund/advice of your article.

TO START A RETURN

Fill out the form at the following link and follow the instructions: 

Return Form

If you have any doubts feel free to contact us at 

support@scaglione.it

Once we have received the above request of replacement, you will receive quickly the instructions on how to return the product(s), assigning you a unique code for the return. You will receive an authorisation e-mail containing the necessary documents to proceed with the shipment.

Returns in UE are free, while outside UE, return shipping costs are in charge of the customer.

Only one free return can be requested per order.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

For NON-UE country we refund the total amount of the order excluding customs duty and VAT

Please remember that it can take some time for your bank or credit card company to process and post the refund.